Customers mean everything and we will always carry out the quality principle of being responsible for every procedure, every product and every customer and serve every customer with heart and soul. Everything we do, we do it for your benefit and we deeply believe that our sincerity will be finally paid back.
QUALITY GUARANTEE
The company pursues high standard manufacturing and qualified products. In 2005, all the products had passed the quality system certification of ISO9001:2000. In 2007, High pressure suspension mill and Super pressure trapezium mill passed the CE certificate and entered European market. Depending on the stable and lasting capabilities, our products are well known to international market such as Russia, Kazakhstan, Azerbaijan, Turkey, Kuwait, South Africa, Egypt, Vietnam, Malaysia, India, Australia, Korea, Canada and European Union etc.
Certificates: Fabrication and welding to BS287
KHM GOLD SERVICE
KHM's technical support team which is throughout the world and have the professional knowledge level will help you to solve the problems that you meet in the using process of the mining and construction equipments. Our vission is work through professional consultation, exquisite technical support and rigorous work attitude, to provide you with the comprehensive feasible high quality and standard solution in order to constantly meet your needs, and finally achieve satisfactory results.
In the process of the clients buying the products, we will through a series of rigorous service style to provide clients the satisfactory and considerate service.
If you are an export client, we will support you the thoughtful documentary service from the date of signing the contract until the equipment installation and modulation finished.
KHM through the own established system that have efficient mechanism, worldwide service and excellent supply network, ensure the spare parts and materials' demand and consumption of the clients in production activities.
We respect clients and always devote ourselves to improving the total value of clients:
After we signed the purchase contract and have a certain reputation guarantee, we will contact the professional group that responsible for ship bookings, commodity inspection, commercial invoices, packing list, insurance policy and so on, in order to provide you the perfect goods trading services, until the product you purchased properly to your hands.
We will send a professional and high levels installation engineer team at the same time the product properly to the destination, in order to supply you a full range of products installation services. For some typical problems, our rigorous installed engineers also will do some certain installation debugging training, etc.
KHM has been largely adopting new technologies, new techniques and high-tech equipments. And KHM also has strict and effective quality control system. We have obtained ISO9001:2000 quality system certificate.
KHM insists on providing clients with overall solutions from equipment recommendation to debugging and installation, worker training, technical support and maintenance.
KHM is provided with independent research and development system, our high reputed engineers and technicians can provide users with overall technical support, including material characteristic analysis, crushing test and process optimization of flow simulation.
Our professional engineers will design the most reasonable scheme for the real production line.
"Clients' demand" is always the beginning and end of KHM's work. We will continuously create more qualified products and more perfect technological service, bring more benefits to our clients. KHM service promise: begin with design, concern the detail, end with clients' satisfaction
SHIPPING
High quality service is what we are pursuing. Our service is available all around the world. And our high quality service team is ready to provide you with fast and efficient service from the tailored solutions for competitive production process to free training of complete plant installation.
AFTER-SALE SERVICE
Site planning, Installation and Debugging
Equipment operation and daily maintenance
Have an overall check before starting up operation, patrol check the equipment during the normal operation, lubricate the driving parts according to the time of maintenance; Have a safety and quality check for the key parts after operation.
Service for overhaul upgrade
Understand the defects of designing and manufacturing during users operate equipments. And recommend new applied technology to customers.
A strong after-sale service team
Detach specialized after sales service personnels to guide customers for installation and debugging in working site till normal operation, and be responsible for training till customers can operate the equipment independently.